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Settings

In the customer center settings, you can manage language mapping and other settings.

Language Mapping

In language mapping, you can map client language codes to the language codes used in the customer center. You can select the customer center language to map for each language.

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When language mapping is configured, the appropriate language's categories, templates, and FAQ are automatically displayed based on the player's device language.

Supported language list:

LanguageDescription
English (en_US)English
Japanese (ja_JP)Japanese
Korean (ko_KR)Korean
Chinese Simplified (zh_CN)Simplified Chinese
Chinese Traditional (zh_TW)Traditional Chinese
French (fr_FR)French
German (de_DE)German
Russian (ru_RU)Russian
Spanish (es_ES)Spanish
Portuguese (pt_BR)Portuguese
Thai (th_TH)Thai

Other Settings

In the other tab, you can view basic customer center information.

FieldDescription
Customer Center WebsiteThe customer center web page URL. It can be used as the customer center link within the game
Support EmailThe customer center support email address. It is used for receiving inquiries via email
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The customer center website URL and support email are automatically generated. You can click the copy button to copy them to the clipboard.